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About Alserkal

Alserkal is a socially responsible and forward-thinking cultural enterprise dedicated to developing sustainable models for homegrown initiatives with a commitment to nurturing alternative ideas and impactful research with regional relevance. Founded in 2007 by Emirati businessman and patron Abdelmonem Bin Eisa Alserkal, Alserkal is renowned for its ground-breaking artistic productions, experimental approach and for the creation of culturally meaningful spaces that inspire and shape communities. Alserkal has three primary areas of activity: cultivating a creative economy in Dubai and building a collaborative network of civic-cultural institutions through its renowned cultural district, Alserkal Avenue; providing advisory services to public and private sector entities; and, supporting public artist commissions, residencies, research grants and educational programmes through its non-profit, Alserkal Arts Foundation.

Alserkal has transformed the cultural landscape of Dubai and the UAE through the creation of a thriving, region-specific community of over 70 contemporary art galleries, visual and performing arts organisations, designers and entrepreneur-led businesses at Alserkal Avenue, providing an essential platform for the development of creative industries in the region.

Alserkal utilises its collective expertise in arts initiatives and cultural production, heritage creation, community building and engagement, as well as urbanism and planning for creative industries, to guide public and private sector entities in developing sustainable and responsive business models.

Job Description:

We are looking for a motivated and technically skilled IT Support Intern to join our IT team. The ideal candidate will have some basic experience in IT support or a similar role and will assist in providing technical assistance and support for daily incoming queries and issues related to computer systems, software, and hardware. This role also offers exposure to audio-visual (AV) systems.

Key Responsibilities:

• Log support requests and track issues using the IT ticketing system.

• Provide first-level support to users via in-person, phone, or remote tools.

• Troubleshoot and resolve hardware, software, and networking issues.

• Ensure timely escalation of unresolved issues to senior team members.

• Assist with installation, configuration, and maintenance of computer systems and applications.

• Assist with setting up new workstations and devices.

• Help with the setup, configuration, and troubleshooting of AV equipment (projectors, microphones, video conferencing systems, etc.)

• Document technical issues and resolutions for future reference.

• Support IT/AV team with ongoing projects and system upgrades.

• Maintain inventory of IT/AV equipment and software licenses.

• Perform routine system updates and maintenance tasks.

Qualifications:

• Currently pursuing or completed a degree/diploma in Information Technology, Computer Science, or a related field.

• Basic experience in IT related troubleshooting hardware (laptops, printers, etc.) and software

issues.(internships/freelance work also considered).

• Good understanding of various computer systems, mobile devices, and networking.

• Good knowledge of Windows, macOS operating systems, Microsoft & Google Office products.

• Strong problem-solving and communication skills.

• Willingness to learn and adapt in a fast-paced environment.

• Ability to work independently and as part of a team.

• Knowldge and Familiarity in AV technologies is a plus.

Position type and expected hours of work

Days and hours of work are Monday through Friday, from 10am to 5pm. Saturdays, Sundays and overtime might be required during intense periods and/or during special projects and events. This job description summarizes the main key responsibilities of your role but there may be other reasonable requests made and other responsibilities included from time to time.

Apply: talent@alserkal.online

Alserkal is a socially responsible and forward-thinking cultural enterprise dedicated to developing sustainable models for homegrown initiatives with a commitment to nurturing alternative ideas and impactful research with regional relevance. Founded in 2007 by Emirati businessman and patron Abdelmonem Bin Eisa Alserkal, Alserkal is renowned for its ground-breaking artistic productions, experimental approach and for the creation of culturally meaningful spaces that inspire and shape communities. Alserkal has three primary areas of activity: cultivating a creative economy in Dubai and building a collaborative network of civic-cultural institutions through its renowned cultural district, Alserkal Avenue; providing advisory services to public and private sector entities; and, supporting public artist commissions, residencies, research grants and educational programmes through its non-profit, Alserkal Arts Foundation.

Alserkal has transformed the cultural landscape of Dubai and the UAE through the creation of a thriving, region-specific community of over 70 contemporary art galleries, visual and performing arts organisations, designers and entrepreneur-led businesses at Alserkal Avenue, providing an essential platform for the development of creative industries in the region.

Alserkal utilises its collective expertise in arts initiatives and cultural production, heritage creation, community building and engagement, as well as urbanism and planning for creative industries, to guide public and private sector entities in developing sustainable and responsive business models.

Essential Functions & Objectives

The Events Administrator will provide crucial support to the Events and Brand Activation team, focusing on commercial space rentals, event coordination, and administrative duties to ensure seamless operations and high-quality event execution.

This full-time position reports directly to the Events Manager

Events Commercial Clients, Partnerships & Events.

The Events Admin assists in the delivery of a strong schedule of year-round commercial activations with special partners, geared towards increasing Alserkal’s profitability.

Key Responsibilities:

• Event Coordination: Assist in managing a comprehensive schedule of events, including logistics, permit applications, and vendor coordination.

• Client Interaction: Handle inquiries and communications with clients and partners, ensuring all details are accurately recorded and communicated to relevant teams

• Documentation and Reporting: Maintain meticulous records of events, including contracts, invoices, and client communications. Ensure compliance with local regulations by obtaining necessary permits and managing legal documentation.

• Support Event Marketing and Sponsorships: Collaborate with the team to manage and update the event marketing calendar, ensuring no scheduling conflicts.

• Administrative Support: Provide administrative support during peak times, including managing correspondence, preparing meeting materials, and handling sensitive information discretely.

• Budget Management: Assist in budgeting and financial tracking, ensuring accurate record-keeping and cost management for events.

Tasks include:

• Event Commercial Clients sheet with all details on every event which is shared with the wider team

• Event sheet Caretakers Rota to be shared with HR weekly.

• Alserkal Avenue Events sheet

• Salesforce log-in leads and updates regularly

• Events inquiry sheet - front desk inquiries and calls

• Events x Marketing Clash Calendar - updated regularly.

• Log numbers agreement number.

• Sage - PRs and LPOs and GSRs

• Create wetransfer links for venues.

• Phone calls

• Support on events email during peak time

• Managing cash requests

• Booking, laborers, cleaners, security, valet, etc..

• Server document control and upkeep

• Archive and organize all contracts, invoices and client information accordingly.

• Manage and take ownership of gifting ideas, acquirement and budgeting for Special Projects’ team clients/partners.

• Server document control

• Obtaining all necessary permits and applications for Avenue Events | DTCM permit application & NOC and documents preparation

Required skills + experience

• 4 years’ experience in a fast-paced, high-volume environment in a related field

• Educated to a Bachelor’s degree level or equivalent and holding relevant professional qualifications.

• Excellent organizational and administrative skills

• Excellent budget-keeping and reporting skills

• Excellent writing and communication skills

• Excellent interpersonal skills and ability to work effectively as part of a team. Self-motivated, with the ability to work within an ambiguous constantly changing environment

Position type and expected hours of work

This is a full-time position. Days and hours of work are Monday through Friday, from 10am to 6pm. Saturdays, Sundays and overtime might be required during intense periods and/or during special projects and events.

This job description summarizes the main key responsibilities of your role but there may be other reasonable requests made and other responsibilities included from time to time.

Apply: talent@alserkal.online

About Alserkal

Alserkal is a socially responsible and forward-thinking cultural enterprise dedicated to developing sustainable models for homegrown initiatives with a commitment to nurturing alternative ideas and impactful research with regional relevance. Founded in 2007 by Emirati businessman and patron Abdelmonem Bin Eisa Alserkal, Alserkal is renowned for its ground-breaking artistic productions, experimental approach and for the creation of culturally meaningful spaces that inspire and shape communities. Alserkal has three primary areas of activity: cultivating a creative economy in Dubai and building a collaborative network of civic-cultural institutions through its renowned cultural district, Alserkal Avenue; providing advisory services to public and private sector entities; and, supporting public artist commissions, residencies, research grants and educational programmes through its non-profit, Alserkal Arts Foundation.

Alserkal has transformed the cultural landscape of Dubai and the UAE through the creation of a thriving, region-specific community of over 70 contemporary art galleries, visual and performing arts organisations, designers and entrepreneur-led businesses at Alserkal Avenue, providing an essential platform for the development of creative industries in the region.

Alserkal utilises its collective expertise in arts initiatives and cultural production, heritage creation, community building and engagement, as well as urbanism and planning for creative industries, to guide public and private sector entities in developing sustainable and responsive business models.

About Alserkal Advisory

We are a multidisciplinary practice comprised of Alserkal’s founding team in addition to thinkers, researchers, and specialists in diverse fields from multiple geographies. Our advisory practice helps develop cultural production and establish spaces for polyphonic voices. We challenge conventional business practices, embracing a conscious approach to reimagining cultural destinations and crafting audience-specific public programmes that resonate with our communities, while also assessing our impact on society, the environment, and local economies.

Our work is collaborative and process-based, enabling a shared authority for cultural ideation through critical thinking and social agency. Our intellectual labour is grounded in an ethos of care and long-term cooperation with our artists, writers, practitioners, partners, and clients. While we seek to innovate and re-imagine artistic interventions, we are also mindful of the importance of developing strategies that ensure their longevity and sustenance.

As an independent and privately owned practice, proudly born in Dubai, we work unhindered by agendas. While working to achieve our partners’ cultural ambitions, we remain culturally sensitive to the traditions and histories of our region and beyond. This lived understanding of regional and local dynamics constitutes a cornerstone of our research-driven, context-sensitive approach to any project we pursue. We select projects diligently, ensuring our expertise and clients’ expectations align to produce meaningful, history-making outcomes that reflect our thinking, values and ethos.

JOB DESCRIPTION | Junior Programmes Curator, Alserkal Advisory

The Curatorial Programmer / Junior Programmes Curator will support the development and delivery of Alserkal Advisory’s cultural programming. Working closely with the content team, the role involves research, logistical coordination, and assisting in the execution of public programmes, talks, conferences, and special projects. This is an exciting opportunity for an emerging curator with an interest in contemporary cultural discourse, audience engagement, and innovative programming.

Responsibilities

• Assist in the research and development of curatorial concepts for public programmes, talks, exhibitions, and special projects
• Coordinate logistics for events, workshops, and activations, ensuring smooth operations on the ground
• Support speaker, artist, and participant liaison, including correspondence, scheduling, and on-site assistance
• Conduct background research on artists, curators, and cultural trends to inform programming decisions
• Assist with drafting programme descriptions, promotional text, and curatorial statements
• Collaborate with the marketing team to ensure effective promotion of programmes across digital and physical platforms
• Maintain programme archives, including documentation, recordings, and reports
• Provide general administrative support to the content team, including scheduling and coordinating internal meetings

Required Skills + Experience

A degree in curatorial studies, art history, cultural studies, or a related field

• 1-3 years of experience in a curatorial, programming, or cultural institution role
• Strong research and writing skills, with an ability to synthesise information into clear, compelling content
• Excellent organisational skills, with the ability to handle multiple tasks simultaneously
• Strong interpersonal skills and ability to work collaboratively with artists, curators, and partners
• A keen interest in contemporary art, culture, and public engagement
• Fluency in English (Arabic is a plus)

Position Type and Expected Hours of Work This is a full-time, entry-level position. Days and hours of work are Monday through Friday, from 10am to 6pm. Weekend hours and overtime may be required during special projects and events

Application Instructions: Interested candidates should send their resume and a cover letter to talent@alserkal.online